Chat with Student IT

Student IT is a team of passionate UniMelb students that can help with a range of IT needs. Ask us about installing software, managing your digital Uni life, or setting up our VPN.

Okta/MFA Support

Need help with Okta/MFA?

Call 13MELB (13 6352 - within Australia, +61 3 9035 5511 - outside Australia), select option 1 and enter your Student ID number. Listen for the IT Support prompt to be put through to Student IT for help with Okta & Multi-factor Authentication.

Current Unimelb Students

Login through SSO using your student username and password
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General IT enquiries

For students who are unable to login and everybody else
Start a chat

Okta/MFA Support

Current Unimelb Students

General IT enquiries