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About Us

The Student Interns at our Helpdesks are there to support your eLearning experience.  We can assist you with enquiries about using the Portal and Google Apps, accessing your subjects in the LMS and your lecture recordings, and setting up your personal devices to work on the University wireless network.

Report an issue: Students can also report an issue online by clicking here

Help desk Hours

 Monday - FridaySaturdaySunday
Baillieu Library 10:00am - 6:00pm 11:00am - 5:00pm Closed
Giblin Eunson Library 12:00pm - 4:00pm Closed 11:00am - 5:00pm
ERC Library Closed Closed Closed

Reminder: These hours are temporary until 14th January 2018.

  • Student IT @ Baillieu Library
    Address: 177, University of Melbourne, University Street, Parkville VIC 3053
    Library hours: Click Here.
    More information: Click Here.
  • Student IT @ Giblin Eunson Library
    Address: 111 Barry Street, south of Grattan Street, opposite University Square.
    Library hours: Click Here.
    More information: Click Here.
  • Student IT @ ERC Level 3
    Address: Building 171, University of Melbourne VIC 3010, Australia
    Library hours: Click Here.
    More information: Click Here.