Contact Student IT

Visit Student IT

Our team of Student IT assistants are here to help! At our helpdesks or online, we provide support across a range of IT topics, including using University applications (such as LMS, my.unimelb, myUniApps), accessing your email, managing your uni life online and setting up your devices to connect to the wireless networks.

You can visit us at our 3 helpdesk locations on-campus: Baillieu, ERC and Giblin Eunson libraries every day.

Starting O-Week and all through March, we’re also available in Stop 1 Parkville and Southbank Library weekdays, 10am to 2pm.

If you can't come to one of our helpdesks, you can always chat to us or report an issue online.

Helpdesk hours

 MondayTuesdayWednesdayThursdayFridaySaturdaySunday
Baillieu Library8:45am-8:30pm 8:45am-8:30pm 8:45am-8:30pm 8:45am-8:30pm 8:45am-6pm 11am-5pm 11am-5pm
Giblin Eunson Library 8:45am-9pm 8:45am-9pm 8:45am-9pm 8:45am-9pm 8:45am-6pm 11am-5pm 11am-5pm
ERC Library8:45am-8:30pm 8:45am-8:30pm 8:45am-8:30pm 8:45am-8:30pm 8:45am-6pm 1pm-5pm1pm-5pm

Helpdesk locations

  • Baillieu Library helpdesk
    Address
    Ground floor, Baillieu Library
    Building 177
    University of Melbourne, VIC 3010
    Building hours
    Baillieu Library Hours
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  • ERC helpdesk
    Address
    Level 3, ERC Library
    Building 171
    University of Melbourne, VIC 3010
    Building hours
    ERC Library Hours
    More information

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  • Giblin Eunson helpdesk
    Address
    Ground floor, Giblin Eunson Library
    FBE Building (Building 105)
    111 Barry St., Carlton, VIC 3053
    Building hours
    Giblin Eunson Library Hours
    More information

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