Our Support Channels
Visit the team at one of our help desks in the Baillieu Library or ERC Library.
Chat with a Student IT assistant during our operating hours below.
Call 13MELB, select option 1 and enter your Student ID number. Listen for the IT Support prompt to be put through to Student IT.
Notify us of an issue with university systems or services, or request assistance after-hours.
|Baillieu Help Desk||ERC Help Desk||Online Live Chat|
|Monday - Thursday||9 AM - 6 PM||9 AM - 8 PM||9 AM - 7:30 PM|
|Friday||9 AM - 5 PM||9 AM - 5 PM||9 AM - 6 PM|
|Weekends||11 AM - 5 PM||11 AM - 5 PM||11 AM - 5 PM|
Effective August 30th 2023