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About Us

The Student Interns at our Helpdesks are there to support your eLearning experience.  We can assist you with enquiries about using the Portal and Google Apps, accessing your subjects in the LMS and your lecture recordings, and setting up your personal devices to work on the University wireless network.

Report an issue: Students can also report an issue online.

Helpdesk Hours

 Monday - ThursdayFridaySaturday-Sunday
Baillieu Library8:45am - 8:30pm8:45am - 6:00pm 11:00am - 5:00pm
Giblin Eunson Library 8:45am - 9:00pm 8:45am - 6:00pm11:00am - 5:00pm
ERC Library8:45am - 8:30pm8:45am - 6:00pm1:00pm - 5:00pm

We are available to talk through our online chat during these hours.