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About Us

Our team of Student IT assistants are here to help! At our helpdesks or online, we provide support across a range of IT topics including using university applications, accessing your email, managing your uni life online and setting up your devices to connect to the wireless networks.

Report an issue: Students can also report an issue online.

Helpdesk Hours

 Monday - ThursdayFridaySaturday-Sunday
Baillieu Library8:45am - 8:30pm8:45am - 6:00pm 11:00am - 5:00pm
Giblin Eunson Library 8:45am - 9:00pm 8:45am - 6:00pm11:00am - 5:00pm
ERC Library8:45am - 8:30pm8:45am - 6:00pm1:00pm - 5:00pm

We are available to talk through our online chat during these hours.