G Suite

UniMelb students have access to a wide range of Google's powerful G Suite apps, in addition to unlimited cloud storage in Google Drive. Access all G Suite apps via Gmail below (login with your @student.unimelb.edu.au address).

In Gmail, click the Apps button (top right) to view all apps.

Access G Suite via Student Gmail

Frequently Asked Questions

  • Why do I have two/three student email addresses?

    All students are generated two email addresses:

    • Primary (username@student.unimelb.edu.au)
    • Alias (initial.surname@student.unimelb.edu.au, typically)

    All addresses receive emails to the same inbox. UniMelb systems have your Alias address on file, staff and other students will communicate with you through that address. This ensures your username is kept private. A Google Apps address (username@gapps.student.unimelb.edu.au) is also generated, but is generally only used internally.

    You can adjust your default sending address by following the Google documentation. More information about Alias addresses is available on ask.UniMelb.

  • Will my G Suite access be deactivated after I finish my studies?

    Your student account will be deactivated within 3-12 months following completion of studies. It is advisable that you forward any important emails to your own personal email address.

    You may consider to request an alumni address (firstname.lastname@alumni.unimelb.edu.au) to maintain your connection with the University. Register with the community to receive an Alumni address. Emails sent to Alumni addresses are forwarded to your nominated personal email address.

  • How can I save a copy of my student emails?

    Emails from your student account can be archived by either using Google's Takeout service or linking your account to an email client (eg. Microsoft Outlook, Apple Mail) and downloading the messages, prior to finishing your studies.

    For instructions on linking your account to an email client, see Google's documentation.

    Student emails can also be copied from your Student Gmail account into a personal Gmail account. See the Google documentation for more.

  • How much storage does my student Google Drive have?

    All students have unlimited storage on their Google Drive accounts. Simply login to Google Drive using your main student email address in the form username@student.unimelb.edu.au, where 'username' is your LMS and student portal login.

  • How can I access student email without the student portal?

    my.UniMelb houses all important Uni services, including email, but you can access your Student Gmail account directly via either of the following:

  • How can I change my email password?

    Your Student Gmail account uses the same password synced across all your Uni services (e.g. Canvas LMS, my.UniMelb). This can be changed or reset your through Account Management.

  • Why am I seeing an Account Verification error?

    Account Verification Error on Smartphone/Email Client (UnlockCaptcha Process)

    If you receive an authentication error during setup, you may need to reset your password. You can reset your password via this webpage: Account Management. If issue is still unresolved, use an UnlockCaptcha process to verify and unlock the account. The link to do this is as follows:

    Note that Gmail accounts can become locked when accessed from an excessive amount of devices, for security reasons.

    Timeout Errors

    Try deleting your browser cache and cookies. (e.g. click here for instructions on Chrome). Alternatively, try using another web browser (e.g. Internet Explorer, Mozilla Firefox, Google Chrome).

  • Why is Chrome unable to sync with my G-Suite account?

    Unfortunately, Chrome syncing with a Student G-Suite account is disabled. If you’d like to sync your Chrome, please use a personal Google account.

    More information on how to enable Chrome syncing.

  • How do I deal with spam/phishing emails?

    The inbuilt spam filter in Gmail is regarded as one of the best in the world, but this does not always stop malicious emails from reaching your inbox.

    Increased caution is recommended with such emails, as they can aim to steal your electronic identity and use it to compromise your personal information, or access your computer system. Continue reading about unwanted emails.

    If you would like to report emails that you are suspicious of, you can forward spam and suspected phishing emails to spam-report@unimelb.edu.au.