Student IT are a team of passionate students that can help you with a range of IT needs. Ask us about using UniMelb applications, managing your digital Uni life, or setting up your devices with software.
Chat with us online for quick support with IT issues or if you have any questions.
|Live Chat Hours (AEDT)|
|Monday - Friday||9am - 6pm|
|Saturday - Sunday||1pm - 5pm|
New account notice: Please note that student accounts take 48 hours to fully activate following creation, including access to my.UniLife. Please consider waiting to contact us regarding your account, until it has been 48 hours or longer since account creation.
Submit a support request
This option is best suited to issues you suspect may take a while to resolve or be ongoing.
Please include as much information as you can, and we will respond within 1-2 business days with advice and/or solutions.
Staff IT support
If you are a staff member, please contact the Service Centre through the ServiceNow portal for support with Uni devices or systems.
Alternatively, call on x40888 or (03) 8344 0888