G Suite

G Suite for Education

GDriveGoogle Drive
Create and share a variety of online documents, from docs, spreadsheets and slides.
GmailGmail
Send and receive Emails, instant IM and protection from spam and virus.
GCalCalendar
Share calendars and schedule people easily, even from your mobile device.

MobileMobile
Sync Google services to your phone and tablet so that you can access what's important to you.

HangoutHangout
Free instant messaging, and file transfer make staying in touch a breeze.

SitesSites
Create, share and publish websites.

Frequently Asked Questions

  • How do I login to Google with my.unimelb Account?

    Students are able to login using their my.unimelb account by entering their student email address and password.

  • Three email addresses linked to account

    All students on the Google apps system receive three email addresses,

    • username@student.unimelb.edu.au (jsmith@student.unimelb.edu.au)
    • initial.surname@student.unimelb.edu.au (j.smith@student.unimelb.edu.au)
    • username@gapps.student.unimelb.edu.au (jsmith@gapps.student.unimelb.edu.au)

    All addresses receive emails to the same inbox. You can choose either of these to be your default address by following the below steps

    • Log into your University Gmail account
    • Click the gear icon in the upper-right and select Settings
    • Select the Accounts tab
    • In the section labelled 'Send mail as', select the default address you want to use, and click Make default
    • Click on Save Changes.
  • Unimelb Gmail - Direct link

    When there is a problem with authentication via the Student Portal, the alternate ways to access the Unimelb Google Apps account is via these links:

  • Change password

    Change or reset your University email password through account management.

  • Errors accessing Google Apps

    Account Verification Error on Smartphone/Email Client (UnlockCaptcha Process)

    If you receive an authentication error during setup, you may need to reset your password. You can reset your password via this webpage: Student Account Management. If issue is still unresolved, use an UnlockCaptcha process to verify and unlock the account. The links to do this are as follows:

    NOTE: (Google sometimes locks a user account for security reasons, when the user tries to access their account via multiple devices.)

    Timeout Errors

    Try deleting your browser cache and cookies.

    Alternatively, try using another web browser (e.g. Internet Explorer, Mozilla Firefox, Google Chrome).

  • Deal with unwanted emails

    The University community can experience an increased influx of unsolicited or suspicious emails. You as students need to be increasingly cautious of such emails, as they aim to steal your electronic identity and use it to compromise your personal information, or access your computer system. Continue reading about unwanted emails.

    If you would like to report emails that you are suspicious of, you can forward spam and suspected phishing emails to spam-report@unimelb.edu.au.

  • After completing studies

    Your student account may be deactivated within 12 months after you graduate. It is advisable that you forward any important emails to your own personal email address.

    You may consider to request an alumni account (firstname.lastname@alumni.unimelb.edu.au) so you can keep in contact with the university and receive benefits awarded only to alumni members. Register here to become a member of the alumni community. Alumni accounts are 'forwarding' accounts which will send any received email to your nominated personal email address, as opposed to having a unique inbox like a student email account.

    Saving Emails

    Emails from your Google Apps account can be archived by either downloading the emails to an email client (eg. Ms Outlook, Apple Mail) or to a personal Gmail account via the POP protocol.

    • Email Client

    This page has the instructions on how to configure supported POP clients. In general, the server settings are:

    • Incoming: pop.gmail.com, Port: 995, SSL
    • Outgoing: smtp.gmail.com, Port: 587 or 465, SSL
    • Email address: In the format username@student.unimelb.edu.au / initial.surname@student.unimelb.edu.au (desired From address).
    • Username: In the format username@student.unimelb.edu.au (eg. jsmith@student.unimelb.edu.au).
    • Turn On Less Secure App Access: https://www.google.com/settings/security/lesssecureapps .

    See POP client configuration for more information.

    Please be mindful of the security concerns regarding turning the less secure app access on. Visit Google's page on Less Secure App Access for more information.


    NOTE: If you receive an authentication error during setup, you may need to reset your password. You can reset your password via this webpage: https://accounts.unimelb.edu.au/manage/login/student.

    • Personal Gmail account

    From your personal Gmail account:

    • Click the gear icon in the upper-right and select Mail settings
    • Click Accounts and Import
    • Click Add POP3 email account
    • Enter your University Google Apps address. In the format username@student.unimelb.edu.au
    • Where it asks for username enter your full University Google Apps address in the format username@student.unimelb.edu.au
    • For POP server, enter pop.gmail.com
    • Uncheck the option Leave a copy on the local server
    • A verification email will be sent to your University Google Apps account
    • Copy and paste the verification code
    • Once successful you will then be prompted to choose which email account you wish to send emails from.

    NOTE: This process may take a few hours, once you have enabled the settings.

  • How do I setup a forwarding address within Google Apps?

    From your personal Gmail account:

    • Click the gear icon  in the upper-right and select Mail settings
    • Click Accounts and Import
    • Click Add POP3 email account
    • Enter your University Google Apps address. In the format username@student.unimelb.edu.au
    • Where it asks for username enter your full University Google Apps address in the format username@student.unimelb.edu.au
    • For POP server, enter ‘pop.gmail.com
    • Uncheck the option Leave a copy on the local server (depending on whether the student will need access from other computers - if so, leave checked).
    • A verification email will be sent to your University Google Apps account.
    • Copy and paste the verification code
    • Once successful you will then be prompted to choose which email account you wish to send emails from.

    This process may take a few hours, once you have enabled the settings.