Chat with Student IT
Student IT is a team of passionate UniMelb students that can help with a range of IT needs. Ask us about installing software, managing your digital Uni life, or setting up our VPN.
Okta/MFA Support
Need help with Okta/MFA?
Call 13MELB (13 6352 - within Australia, +61 3 9035 5511 - outside Australia), select option 1 and enter your Student ID number. Listen for the IT Support prompt to be put through to Student IT for help with Okta & Multi-factor Authentication.
"Notice of email address change" email from Okta – Update
If you have received an email from Okta regarding your email address being changed, with the subject "Notice of email address change", please be aware that these emails were sent unexpectedly and is still under investigation. We can confirm that your email address will not be changing.
Please log a support ticket if you would like to receive further updates.
Last updated: Wednesday, October 7, 5:15 PM