Student IT Chat

Welcome to Live Chat

Student IT are a team of passionate students that can help you with a range of IT needs. Ask us about using UniMelb applications, managing your digital Uni life, or setting up your devices with Wi-Fi and software.

Other University services

Staff Stop 1 Library

Frequently Asked Questions

  • How can I prepare to study remotely?

    Information on how to get connected with VPN and using Canvas LMS.

  • How do I configure my email on my phone?

    If the option is available through your Mail app, add a Google account using your student email address and password. Otherwise, you may need to manually configure your mail via IMAP or POP.

  • I can't log in

    Try resetting your password. You may also try to open Themis in a different browser or in a private window.

  • How can I access 'this' software?

    myUniApps provides you with free access to applications that are hosted online by the University.