Student IT Chat

Welcome to Live Chat

We're here to support your eLearning experience.


Other University services

Staff Stop 1 Library

Frequently Asked Questions

  • How do I configure my email on my phone?

    If the option is available through your mail app, add a google account using your student email address and password. Otherwise, you may need to manually configure your mail via IMAP or POP.

  • I can't log in

    Try resetting your password. You may also try to open Themis in a different browser or in a private window.

  • Does the university provide a license for this software?

    You can view the list of the software the University provides. We most likely don't have a license for a particular software if it's not listed there.

  • I'm having trouble connecting to Wifi

    Please make sure you have the correct settings. If you are still having trouble connecting, please visit us at one of our help desks and we'll be happy to help.

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