Student IT Chat

Welcome to Live Chat

We're here to support your eLearning experience.

Chat hours are Monday to Friday 9am to 6pm.

Other University services

Staff Stop 1 Library

Frequently Asked Questions

  • How do I configure my email on my phone?

    If the option is available through your Mail app, add a Google account using your student email address and password. Otherwise, you may need to manually configure your mail via IMAP or POP.

  • I can't log in

    Try resetting your password. You may also try to open Themis in a different browser or in a private window.

  • How can I access 'this' software?

    myUniApps provides you with free access to applications that are hosted online by the University.

  • I'm having trouble connecting to Wifi

    Please make sure you have the correct settings. If you are still having trouble connecting, please visit us at one of our help desks and we'll be happy to help.