UniMelb students have access to a wide range of Google's powerful G Suite apps, in addition to unlimited cloud storage in Google Drive. Access all G Suite apps via Gmail below (login with your @student.unimelb.edu.au address).
In Gmail, click the Apps button (top right) to view all apps.Access G Suite via Student Gmail
UniMelb student email accounts are hosted on Google's secure cloud-based Gmail platform.
Students have a primary address (firstname.lastname@example.org) and an alias address, for privacy (typically email@example.com).Access Gmail online
Cloud file storage and synchronisation. Unlimited storage available to all UniMelb students. Client apps available for macOS and Windows to keep local files backed up and synced across devices.Access Google Drive online
Website and Wiki creation and hosting. Collaboratively create engaging, quality websites for your group, project or event. The sites look great on every screen, from desktop to smartphone. All without learning design or programming.Access Google Sites online
Text and video-chat for groups or one-to-one.Access Google Meet online
Fully online word processing platform, built with collaboration at its core. Allows document creation and editing from anywhere. Includes a wide variety of free templates. Import/export compatible with Microsoft Word.Access Google Docs online
Fully online presentation platform, built with collaboration at its core. Allows slide presentation creation and editing from anywhere. Includes a wide variety of free templates. Import/export compatible with Microsoft PowerPoint.Access Google Slides online
Fully online survey and poll platform. Allows form creation and editing from anywhere. Includes a wide variety of free templates.Access Google Forms online
Fully online spreadsheet platform, built with collaboration at its core. Allows spreadsheet presentation creation and editing from anywhere. Includes a wide variety of free templates. Import/export compatible with Microsoft Excel.Access Google Sheets online
Frequently Asked Questions
Why do I have two student email addresses?
All students have two email addresses generated upon enrolment:
- Primary (firstname.lastname@example.org)
- Alias (e.g. email@example.com)
Both addresses receive emails to the same inbox. UniMelb systems have your Alias address on file, staff and other students will communicate with you through that address. This ensures your username is kept private.
Will my G Suite access be deactivated after I finish my studies?
Your student account will be deactivated within 3-12 months following completion of studies. It is advisable that you forward any important emails to your own personal email address.
You may consider to request an alumni address (firstname.lastname@example.org) to maintain your connection with the University. Register with the community to receive an Alumni address. Emails sent to Alumni addresses are forwarded to your nominated personal email address.
How can I save a copy of my student emails?
Emails from your student account can be archived by either using Google's Takeout service or linking your account to an email client (eg. Microsoft Outlook, Apple Mail) and downloading the messages, prior to finishing your studies.
For instructions on linking your account to an email client, see Google's documentation.
Student emails can also be copied from your Student Gmail account into a personal Gmail account. See the Google documentation for more.
How much storage does my student Google Drive have?
All students have unlimited storage on Google Drive.
- How can I access my student emails without the student portal?
How can I change my G Suite password?
Your G Suite account (including student email) uses the same password synced across all your Uni services (e.g. Canvas LMS, my.UniMelb). This can be changed or reset your through Account Management.
Why am I seeing an Account Verification error?
Account Verification Error on Smartphone/Email Client (UnlockCaptcha Process)
If you receive an authentication error during setup, you may need to reset your password. You can reset your password via this webpage: Account Management. If issue is still unresolved, use an UnlockCaptcha process to verify and unlock the account. The link to do this is as follows:
Note that Gmail accounts can become locked when accessed from an excessive amount of devices, for security reasons.
Try deleting your browser cache and cookies. (e.g. click here for instructions on Chrome). Alternatively, try using another web browser (e.g. Internet Explorer, Mozilla Firefox, Google Chrome).
Why is Chrome unable to sync with my G Suite account?
Unfortunately, Chrome syncing with a Student G-Suite account is disabled. If you’d like to sync your Chrome, please use a personal Google account.
See the Google documentation on enabling Chrome syncing.
How do I handle spam/phishing emails?
The inbuilt spam filter in Gmail is regarded as one of the best available, but this does not always stop malicious emails from reaching your inbox.
Increased caution is recommended with such emails, as they can aim to steal your electronic identity and use it to compromise your personal information, or access your computer system. Continue reading about unwanted emails.
If you would like to report emails that you are suspicious of, you can forward spam and suspected phishing emails to email@example.com.