Resetting DNS


When accessing the internet, a device will use DNS (Domain Name System) servers to translate domains (e.g. into global Internet Protocol (IP) addresses. These are typically matched to the router's DNS configuration when your device connects to a network, however they can be set manually.

Some DNS servers may be more suitable for your needs than others. Changing your DNS server can help increase web browsing speed, provide extra security, or allow anonymity. Unless you have a reason for using a different DNS server, it is probably best to use the servers automatically provided by your Internet Service Provider (ISP) or network administrator.


  1. Click the Start menu, or press the Windows key
  2. Type Control Panel into the search box and open
  3. Select Network and InternetNetwork and Sharing CenterChange adapter settings
  4. Find your primary network connection (e.g. Wi-Fi, Ethernet, etc), right-click and select Properties
  5. In the Properties window, select the Networking tab
  6. Locate and select Internet Protocol Version 4 (TCP/IPv4) in the list and click the 'Properties' button
  7. If not already selected, choose 'Obtain DNS server address automatically' and click OK
  8. Repeat steps 6-7 for Internet Protocol Version 6 (TCP/IPv6)
  9. Click the 'Close' button in Properties and close the Network and Sharing Center window
  1. Open System Preferences ( > System Preferences) and select the Network pane
  2. Select the interface (e.g. Wi-Fi, Ethernet, etc) at the top of the left-side list. This is your primary network connection*
  3. Click the ‘Advanced...’ button at the bottom right of the pane
  4. Select the DNS tab
  5. If the addresses appear greyed-out, they have already been automatically matched to the router’s configuration. If editable, select the addresses and remove them using the Delete key or minus button below the list
  6. Click the 'OK' button, then click the 'Apply' button in the Network pane, and close System Preferences