Find Us
Student IT are a team of passionate students that can help you with a range of IT needs. Ask us about using UniMelb applications, managing your digital uni life, or setting up your devices with software.
Operating hours
| Live Chat | Baillieu Library | ERC Library | |
|---|---|---|---|
| Monday - Thursday | 9am - 7:30pm | 9am - 5pm | 9am - 5pm |
| Friday | 9am - 6pm | 9am - 5pm | 9am - 5pm |
| Saturday & Sunday | 11am - 5pm | 11am - 5pm | 11am - 5pm |
Okta/MFA Support
Call 13MELB (13 6352 - within Australia, +61 3 9035 5511 - outside Australia), select option 1 and enter your Student ID number. Listen for the IT Support prompt to be put through to Student IT for help with Okta & Multi-factor Authentication.
IT support for staff
If you are a staff member, please contact the Service Centre through the ServiceNow portal for support with UoM devices and systems. Alternatively, call on x40888 or (03) 8344 0888.