Find Us


Student IT are a team of passionate students that can help you with a range of IT needs. Ask us about using UniMelb applications, managing your digital uni life, or setting up your devices with software.

Operating hours

 Live ChatBaillieu LibraryERC Library
Monday - Thursday9am - 7:30pm 9am - 5pm9am - 5pm
Friday9am - 6pm9am - 5pm9am - 5pm
Saturday & Sunday11am - 5pm11am - 5pm11am - 5pm

Okta/MFA Support

Call 13MELB (13 6352 within Australia, +61 3 9035 5511outside Australia), select option 1 and enter your Student ID number. Listen for the IT Support prompt to be put through to Student IT for help with Okta & Multi-factor Authentication.

IT support for staff

If you are a staff member, please contact the Service Centre through the ServiceNow portal for support with UoM devices and systems. Alternatively, call on x40888 or (03) 8344 0888.