Wireless & VPN

University students

The University of Melbourne's wireless network for students is UniWireless. This technology enables two or more computers to communicate using standard network protocols, but without network cabling.

To access UniWireless you will need your student portal username and password and a portable computing device (e.g., laptop with a wireless card/built-in, iPhone, iPad, etc).

Connecting to UniWireless

UniWireless network selectionSelect UniWireless on your device from the available wireless networks, input your username and password when prompted. If prompted, press "Trust" to verify the certificate. You can then access the Internet using the UniWireless network.

Alternatively, you may set up your device using the appropriate settings.

Coverage

UniWireless is available everywhere on campus.

University students

Eduroam (EDUcation ROAMing) is a global initiative, forming an agreement between educational and research institutions to share wireless access enabling inter-institutional roaming.

University of Melbourne students can access Eduroam off-campus at participating universities worldwide to access the wireless network, see the list of participating universities. To set up your device for Eduroam, please follow a configuration guide.

Your Eduroam connection can be tested on-campus before going off-site.

Username info:
Students: username@student.unimelb.edu.au

Visiting students

Visitors to the University of Melbourne from participating institutions can access the eduroam network using the login credentials from their home institution. See Eduroam details for more information.

  • You have to use the authentication and security settings of the home institution.
  • The username is generally in the form of <institution_username>@<institution_domain>. Please consult with the instructions from your home institutions for exact format of the username.

Eduroam setup guides for Australian Universities are also available online.

Visitor Network

The purpose of the Visitor wireless network is to provide quick and easy access to the internet for guests of the University. Guests include short term visiting academics/contractors and conference delegates who are not from participating eduroam institutions.

User accounts can be created for up to one month.

Info for Visitors

To request an account on the Visitor network for a conference or a department guest, log a request to Service Centre. Please allow 1 - 2 working days for account creation after Authorised person approval has been received.

To get connected to the Visitor network, you must contact a faculty or department representative, or your conference organiser who will get an account created on your behalf.

Accessing the VPN


The Virtual Private Network (VPN) service allows University students to securely 'tunnel' into campus network from outside the University and access services as if they were on campus. It can also be used over campus wireless networks as well. The service may be required by students to access services that are restricted normally to campus-only access.

This service is provided to all students free of charge. Students can use the University's VPN service to:

  • Connect to a File Share (mapped drive)
  • Print to a networked printer from off campus
  • Remotely connect to a campus computer (University Computer has to be configured for this remote access)
  • Secure data transactions to the University's network, off campus

Connecting to Cisco AnyConnect


Cisco AnyConnect is required to connect to the University's VPN.

Students using University-managed desktops with administrator privileges can download and install the app by following the appropriate link below, depending on your device. Users without administrator privileges should contact their local IT expert or the Infrastructure Services – IT Service Centre on +61 3 834 40888.

Windows users

The client is compatible with all versions of the operating systems from Windows 7 onwards. Authenticate as a student by following the link below to automatically install the client on your computer. If the installation fails, click on the Windows Desktop link to download the client and manually install it.

Mac OS X users

The client requires Mac OS X 10.8 Mountain Lion or later in order to work. Authenticate as a student by following the links below to install the client on your computer. The automatic installation will fail and you will need to download and install the client manually. Please contact the Infrastructure Services – IT Service Centre on +61 3 834 40888 if you require further help.

Linux users

The client requires RHEL 6, 7 or Ubuntu 12.04 (LTS), 14.04 (LTS) (64-bit only) and newer in order to run. The application will not work on any Linux 32-Bit platforms.

Once the library has installed, authenticate as a student by following the links below to install the client on your computer. The automatic installation will fail and you will need to download and install the client manually.

University-managed laptops

Laptops using the Melbourne Operating Environment (MOE) have Cisco AnyConnect installed automatically. Open the app and follow the instructions below to join the VPN with Cisco AnyConnect.

To join the VPN:

  • Open the Cisco AnyConnect Secure Mobility Client.
  • Enter 'remote.unimelb.edu.au/student' into the 'Ready to connect' field if it is not already pre-filled, and click 'Connect'.
  • When prompted, enter your University username and password, and click 'OK' (Mac users) or 'Connect' (Windows users).
  • You should now be connected and able to use the University's resources as if you were on campus.

When finished, open Cisco AnyConnect and click 'Disconnect'.

Troubleshooting

If you are having trouble with connecting to Wi-Fi on campus, here is a handy document that contains some quick fixes. If the problems persist, it would be best to come down to a Student IT helpdesk, as Wi-Fi issues are best sorted out in person. We're located in the ERC, Giblin Eunson and Baillieu libraries during library hours.

The Connect2UoM network does not provide internet access; this network can be used to run Cloudpath Express, a program that can help with connectivity issues to the other networks.