Installing ArcGIS

If you are enrolled in a subject with ArcGIS-based assignments, please follow the instructions provided by your subject coordinator.

ArcGIS Desktop (ArcGlobe, ArcMap, etc)

Please note ArcGIS only runs on Windows. If you have a Mac or Linux device, please use ArcGIS using myUniApps.
Download ArcGIS Desktop Installation Guide (Windows)

ArcGIS Pro

Please submit a support ticket to Student IT to receive the download link and licensing information, including the following information:

• Full Name and Student ID
• Subject name and ID that requires this software
• Clearly state that you’re requesting for “ArcGIS Pro”

Students studying Engineering or Geomatics subjects (ArcGIS Pro)

Please contact Kenny Tan (qjtan@unimelb.edu.au) or Alan Thomas (alan.thomas@unimelb.edu.au) to arrange a license.

Accessing LTSpice

LTSpice is available for free at the Analog Devices Website for Windows (XP,7,8 and 10) and MacOS (10.7 and Above).

Download LTSpice

Installing Mathematica & Wolfram Alpha Pro

Students can access Mathematica and Wolfram|Alpha Pro through a university-provided licence.

Create a Wolfram ID

This step must be completed before Mathematica or Wolfram|Alpha Pro can be used.

1. Visit the Create a Wolfram ID form on the Wolfram website
2. Enter your student email address in the 'Email' form and complete your registration
3. Wait for a verification email to arrive, and click the link in that email to verify your account

Access Mathematica

1. Click the button below and fill out the form to request a Mathematica activation key
2. Wait for a confirmation email to arrive
3. Follow the instructions in the email to access Mathematica online

Request activation key

Access Wolfram|Alpha Pro

1. Click the button below and fill out the form to request Wolfram|Alpha Pro access
2. Wait for a confirmation email to arrive
3. Follow the instructions in the email to obtain Wolfram|Alpha Pro

Request access

Installing MATLAB

University of Melbourne offers a campus-wide MATLAB license. Staff and students are eligible to install the program on personal devices using these instructions. MATLAB is also installed on all Library computers on campus. It may also be available in some Faculty and Graduate School labs. Go back to the Software For Students page to see specific locations.

Downloading MATLAB

Create a MathWorks account and download the MATLAB installer from the MathWorks UoM Portal.

• Note: If you run into any issues with the download try downloading on UniWireless or using the University VPN

Using the installer

• Start the MathWorks installer
  • Windows: Double-click the setup.exe file
  • Macintosh: Double-click the InstallForMacOSX file
  • Linux/Unix: Run the install script
• Choose "Log in with a MathWorks Account" and follow the prompts

For further instructions see the Mathworks Website

MyUniApps

MATLAB is also available to all staff and students via myUniApps

University Devices

MATLAB is available on all university managed devices. Please download MATLAB via Software Centre on Windows computers or the Self Service on Mac computers.

Training and Support

Further training resources can be find at the LibGuides Page

Available on Microsoft Azure

Microsoft Azure Dev Tools for Teaching allows students' access to developer tools -- including Windows 10, Project, Visio, and Visual Studio Enterprise. These titles allow users to create cross-platform apps, manage application lifecycles, create modern reports with actionable insights, and more. This service is replacing Microsoft Imagine.

Students and Academic staff can install the software on personal devices (only for Learning / Teaching purposes).

Visit Azure Dev Tools for Teaching below and sign-in using your UniMelb username and password.

For further assistance, you can follow our instructions.

Visit Microsoft Azure

Accessing Microsoft Azure

Microsoft Azure Dev Tools for Teaching allows students' access to download Windows 10 Education.

Students and Academic staff can install Windows on personal devices (only for Learning / Teaching purposes).

Visit Azure Dev Tools for Teaching below and sign-in using your UniMelb username and password.

For further assistance, you can follow our instructions.

Visit Microsoft Azure

Please note: when installing Windows 10 Education, you will be prompted to sign in using your "work or school address". As your student account will be disabled once completing studies, please do not use your UniMelb student email address during the installation and instead either:

• Set up a personal Microsoft account by signing in with your personal email address
• Set up a local user account by selecting "Offline Account" option

Using Microsoft 365

All students have access to Microsoft Office 365, which includes both online and downloadable versions of:

• Microsoft Word
• Microsoft Excel
• Microsoft PowerPoint
• Microsoft Outlook
• and more

Sign in to the Office 365 Portal below with your student email address and password, and click 'Install Office'. For further assistance, you can follow our instructions.
Guide (macOS) Guide (Windows)

Office 365 Portal

Installing NVivo

Students can install the latest version of NVivo on personal Windows or Mac devices.
Guide (macOS) Guide (Windows) Training Opportunities

1. Navigate to myNVivo registration portal.
   • If you already have a myNVivo profile, log into it.
   • If you do not have a myNVivo profile, please create one with your UniMelb email address.
2. Once logged into the myNVivo portal, you will be asked to enter a license key. The information is available on this page (login to the page by using your University credentials).
3. Check your email for the links to download and activate NVivo. Alternatively, visit this download page.
4. When installing NVivo, please login with your myNVivo account.
5. If you're using a pre-existing myNVivo account you may be requested to select an Account Name. If so, please select University of Melbourne.

NVivo licenses are for University students and staff only, and must be renewed in December each year.

Training opportunities can be browsed on the Digital Skills Training hub.

Installing SAS

SAS OnDemand for Academics is free to use. Please ask your subject coordinator, supervisor or refer to the SAS FAQs to see if it is appropriate for your use case.

If you require access to our site license for the full version, please contact us with a completed copy of the Master License Agreement form.

• SAS Master License Agreement

Once you have signed the form please submit a ticket with us and attach your signed Master License Agreement.

Accessing LabVIEW

UniMelb students can get free access to all the NI software you need through our NI Academic Site License.

To access LabVIEW:

1. The University of Melbourne has access to the LabVIEW Academic Site License option.
2. Get the installation serial number at the Software With License Keys Page .
3. Connect to the internet to download the LabVIEW software from here.
4. Install & activate the software using your Student Install serial number.

Important: Your software will stay active for current academic year. After that time, check this webpage to obtain a new serial number.

Obtaining R Software

R can be downloaded from the publisher's website.

Additional enhancements of R have been created by RStudio. A range of products are listed on their website including related support services specific to the products.

For further resources on R and RStudio, see the LibGuides Page. Training opportunities can be browsed on the Digital Skills Training hub.

Accessing Zoom

Zoom is a video-conference/webinar platform, used for virtual teaching and learning. You can download Zoom below, or use it within your web browser.

Version 5.5.0 or above required for UoM students
Having trouble signing in or joining a meeting? Update your Zoom client to get connected

Signing In

1. Click Sign In, then select SSO or Sign In with SSO
   
2. Enter unimelb as the company domain
   
3. In the browser window that appears, sign in with your UniMelb credentials

Your UoM Zoom Profile

If you would like to update your name, pronouns, add/change your profile photo, or request a plan upgrade, please submit a change request below.

Further Resources

• Zoom User Guides
• Student privacy & Zoom
• Overview of UniMelb Zoom functionality

Accessing UniMelb VPN Services

The university offers 2 VPN services. Cisco AnyConnect for general VPN access and FortiClient for students in Mainland China. See the VPN page below for instructions on how to connect.
Installation Guides
Cisco macOS Cisco Windows
FortiClient macOS FortiClient Windows

UniMelb VPN Page

Specified use only:

The Brownless Library ground floor Macs are reserved only for students in the following subjects which require access to Graphpad Prism:

• BCMB20005
• PHRM20001
• PHYS20009
• BCMB30010
• PHRM30009
• PHYS30009

Usage Rules:

1. Maximum 1 hour per use
2. To be used in completing work associated with above practical classes
3. Maintain clean working area
4. Report any problems to pharmacology-info@unimelb.edu.au
5. Properly log out and remove all connected USB devices
6. User agrees to and is subject to University of Melbourne IT policies

Blackboard App

The Blackboard App allows fast, convenient access to the LMS from your smartphone or tablet. The app is free to download and use for all University staff and students. You will be able to access most of your subject materials with the Blackboard App, and some features are available using a web browser.

Downloads:

• App Store (iOS)
• Google Play (Android)
• Microsoft Store (Windows)

My.Unimelb Mobile App

The my.unimelb mobile app allows you to view your class and exam timetables, notices, library borrowing, fines, results, system announcements and events. You can also use the app to interact with University campus maps, to search for key locations on campus and get directions.

More information on the app's features are available in this FAQ.

Downloads:

• App Store (iOS)
• Google Play (Android)

UniSafe App

The University's Safer Community Program launched its Unisafe app in an effort to educate staff, students and visitors to the University on ways they can enhance their personal safety and contribute to building a safe and secure environment. The app also includes tips on enhancing personal safety on campus, public transport, in cars, at home and 'out and about'.

You can find more information about the University's Safer Community Program here.

Downloads:

• App Store (iOS)
• Google Play (Android)

EbscoHost (Discovery Search) App

EBSCOhost databases and discovery technologies are the most-used, premium online information resources for tens of thousands of institutions worldwide. This free app ensures that users get the most from searching premium EBSCOhost database content, provided courtesy of your library.

Downloads:

• App Store (iOS)
• Google Play (Android)

Lost on Campus App

Can’t find room 126 at the Old Arts Building or the nearest coffee shop for your caffeine fix? The Lost on Campus app can assist you in finding your way around any campus at the University!

Downloads:

• App Store (iOS)
• Google Play (Android)

Snap Send Solve App

You can use the Snap Send Solve mobile app to report cleaning, maintenance or IT equipment issues on any University of Melbourne campus. The app allows you to take a photo of a problem area on campus with your mobile phone and send it directly to our campus support teams to be resolved.

Downloads:

• App Store (iOS)
• Google Play (Android)

Skillsoft Learning App

Access Pick IT Up Online courses on the go.

Downloads:

• App Store (iOS)
• Google Play (Android)

Echo360 App

Access your lecture content through Echo360's streamlined interface.

Downloads:

• App Store (iOS)
• Google Play (Android)

Canvas Student App

Access your Canvas courses on the go and in the classroom with the Canvas Student mobile app.

Downloads:

• App Store (iOS)
• Google Play (Android)

Accessing EndNote

The University has a site licence that allows staff and students to download, install and run EndNote on Windows and macOS. Please be sure to use the installers under Personal Computers at the link below.

MacOS Catalina Users: You may get an error message saying the installer 'can't be opened because Apple cannot check it for malicious software'. Click OK to dismiss the message and follow the instructions on Apple's website under How to open an app that hasn’t been notarized or is from an unidentified developer to open the installer.

Download EndNote

For a comprehensive guide on how to use EndNote, have a look at the University Library's handy Endnote LibGuide.

Installation issues? Contact us over live chat or support ticket for assistance.