myUniApps provides students with secure and free access to general-use and faculty-specific software, streamed online from University servers. Provided you have a web browser and an internet connection, you can use MATLAB, ArcGIS, SPSS, EViews, RStudio, SAS, and much more, from anywhere.
myUniApps can be accessed via any modern web browser (Chrome, Safari, Firefox, etc), by simply clicking 'Use light version' on the welcome screen.
For a full-featured experience (including local file access), download the Citrix Workspace client, available for Windows, Mac, Linux, iOS or Android.
myUniApps is now on the Cloud
What has changed and why?
myUniApps has transitioned to cloud-based platform. This change involved some updates to the layout and interface however the access and use of myUniApps has stayed relatively the same. The new URL to access myUniApps is: https://unimelb.cloud.com/
These changes were necessary as part of the move to the cloud-based version of this platform, to improve efficiency and enable better support.
Where do I go for help?
Existing students who used the previous version of myUniApps can refer to the configuration steps above to access and troubleshoot new cloud-based version.
Further assistance can be requested by chatting with Student IT (preferred), or submitting a Student IT support ticket (after hours & weekends).
Configuring Citrix Workspace
Citrix Workspace facilitates native access to myUniApps from many devices, with the ability to use and save files directly to and from your client device.
New to using myUniApps?
You can configure Workspace by following the steps under Add a new myUniApps account.
Existing user of myUniApps or experiencing a connection error?
You may need to remove your old myUniApps account from Workspace. Please follow the steps under Remove an old myUniApps account.
- Download and install the Citrix Workspace app
- Once Workspace has been downloaded, the 'Welcome' screen will prompt you to enter your Store URL or email address. You will then need to provide the following URL: unimelb.cloud.com
- Enter your username and password into the SSO window and authenticate your sign-in using Okta Verify (or nominated MFA tool)
- Enjoy the enhanced myUniApps experience on your personal device
- Click Menu in the top right corner
- Click Accounts in the drop down. An 'Add or Remove Accounts' pop-up box will appear
- Select 'myUniApps' and click Remove
- To add a new account, click Add and follow the steps under the 'Add new a myUniApps account' tab
There is a wide range of applications available to students. Due to licensing restrictions, some applications are only available to students from particular faculties. A comprehensive list of the software available on myUniApps, both general and faculty-specific, is available on our Software page.
Frequently Asked Questions
Where can I use myUniApps?
You can log into myUniApps anywhere with web access, whether at home, overseas, or at Uni.
Please bear in mind that the applications run remotely on University servers and thus the performance of myUniApps will mostly depend on your browser and connection to the Internet.
What if I don't have Admin rights on my device?
If you do not have Admin rights on your device, you can choose to use the Light version. This option does not download or install Workspace App, rather it enables myUniApps to run within your browser. Simply select 'Use Light Version' when you are prompted to install Citrix Workspace App.
From which locations can I open files when using applications in myUniApps?
When you are using an application in myUniApps you will be able to browse the location from which you would like to open a file. You are able to save your work to a local (C:) drive on your own local device or a USB storage device.
MSE students can use google drive, email or student home drive to upload/download and save documents/data.
Please save your documents or data onto your own local drive on your own computer before disconnecting a session or logging off.
And please save your documents or data regularly. If the myUniApps server crashes, your work may be lost.
Can I access my student email through myUniApps?
All students can access their student email through myUniApps. You can access student Gmail through the applications list.
What happens if I leave myUniApps idle?
The maximum time you are able to leave myUniApps unattended is one hour. If you leave your session unattended for longer than one hour, you will be automatically logged out of the myUniApps interface.
Please be reminded to not save your data or files on the Remote Computer’s Desktop or Folders as the data will be deleted after you are timed out from inactivity or upon restart. Ensure your data is saved on your own local laptop or computer, or on a cloud service like Google Drive or OneDrive.
How many myUniApps sessions can I open?
Students are only able to log into and open one myUniApps session at a time. If you have multiple devices, you will be able to open myUniApps, but will only remain active on the most recent device.
How do I print via myUniApps?
You can print via myUniApps to either your local printer or the University's Student Print system.
Printing from myUniApps is the same as printing from a University lab or library computer. Print jobs are sent to a global print queue. You can access and pick up your printing from any printer within the campus by tapping your student card to release the print job. See the step-by-step printing instructions at the Student IT website.
Why can't I see an application that I normally use or need to have access to?
You can access your course software from your own devices through the use of myUniApps.
Some applications have license restrictions and will only be made available if you are enrolled in a course that utilises them.
Can I download and install software in myUniApps?
No. While you are able to download files, you will not be able to install any software within the myUniApps environment.
Citrix Workspace does not launch
- If you cannot see the Citrix Workspace App icon on the bottom right hand corner on your Windows system, please download the Citrix Workspace App for your platform and device.
- If you can see the Citrix Workspace App icon, try using the Citrix Light version by going to login page and select 'Change Receiver'.
- Try to relaunch the application.
- If relaunch is not successful, log out of myUniApps and log back in to relaunch the application.
- If the application still does not launch, please contact Student IT.
I'm receiving a 'Cannot connect to the server' error
If you see an error saying "Cannot reach myUniApps at https://storefront-receiver.unimelb.edu.au/Citrix/myuniapps/discovery":
- Delete and re-add the Citrix account:
- Citrix Workspace → Preferences → Accounts → Delete all myUniApps related content.