Installing ArcGIS

If you are enrolled in a subject with ArcGIS-based assignments, please follow the instructions provided by your subject coordinator.

Students studying Engineering or Geomatics subjects (ArcGIS Pro)

Please contact Kenny Tan (qjtan@unimelb.edu.au) or Alan Thomas (alan.thomas@unimelb.edu.au) to arrange a license.

All other students

A. Students requiring ArcGIS Pro

Please submit a support ticket to Student IT to receive the download link and licensing information, including the following information:

• Full Name and Student ID
• Subject name and ID that requires this software
• Clearly state that you’re requesting for “ArcGIS Pro”

B. Students requiring ArcGIS Desktop (ArcGlobe, ArcMap)

1. Download ArcGIS Desktop Trial from the Esri website
2. Please submit a support ticket to Student IT for licensing information, including the following information:
   • Full Name and Student ID
   • Subject name and ID that requires this software
   • Clearly state that you’re requesting for “ArcGIS Desktop”.
   Installation Guide (ArcGIS Desktop)

Accessing LTSpice

LTSpice is available for free at the Analog Devices Website for Windows (XP,7,8 and 10) and MacOS (10.7 and Above).

Download LTSpice

Installing Mathematica & Wolfram Alpha Pro

Students can access Mathematica and Wolfram|Alpha Pro through a university-provided licence.

Create a Wolfram ID

This step must be completed before Mathematica or Wolfram|Alpha Pro can be used.

1. Visit the Create a Wolfram ID form on the Wolfram website
2. Enter your student email address in the 'Email' form and complete your registration
3. Wait for a verification email to arrive, and click the link in that email to verify your account

Access Mathematica

1. Click the button below and fill out the form to request a Mathematica activation key
2. Wait for a confirmation email to arrive
3. Follow the instructions in the email to access Mathematica online

Request activation key

Access Wolfram|Alpha Pro

1. Click the button below and fill out the form to request Wolfram|Alpha Pro access
2. Wait for a confirmation email to arrive
3. Follow the instructions in the email to obtain Wolfram|Alpha Pro

Request access

Installing MATLAB

University of Melbourne offers a campus-wide MATLAB license. Staff and students are eligible to install the program on personal devices using these instructions. MATLAB is also installed on all Library computers on campus. It may also be available in some Faculty and Graduate School labs. Go back to the Software For Students page to see specific locations.
Guide (macOS) Guide (Windows)

1. Create a MathWorks account

• At the MathWorks website, select the "Log In" link in the top right hand corner
• Select "Create Account"
• Enter your personal details, noting that you'll need to use your university email address (USERNAME@student.unimelb.edu.au or USERNAME@unimelb.edu.au) in order to obtain Matlab for free. A license will automatically be associated with your Unimelb mathworks account.
• When asked how you will use MathWorks software, select "Academic use"

2. Download Matlab

• You can download the installer via the MathWorks Website Downloads Page
  • Note: If you run into any issues with the download try downloading on UniWireless or using the University VPN
• Start the MathWorks installer
  • Windows: Double-click the setup.exe file
  • Macintosh: Double-click the InstallForMacOSX file
  • Linux/Unix: Run the install script
• Choose "Log in with a MathWorks Account" and follow the prompts

For further instructions see the Mathworks Website

MyUniApps

MATLAB is also available to all staff and students via myUniApps

University Devices

MATLAB is available on all university managed devices. Please download MATLAB via Software Centre on Windows computers or the Self Service on Mac computers.

Training and Support

Further training resources can be find at the LibGuides Page

Accessing Microsoft Azure

Microsoft Azure Dev Tools for Teaching allows students' access to developer tools -- including Project, Visio, and Visual Studio Enterprise. These titles allow users to create cross-platform apps, manage application lifecycles, create modern reports with actionable insights, and more. This service is replacing Microsoft Imagine.

Students and Academic staff can install the software on personal devices (only for Learning / Teaching purposes).

Visit Azure Dev Tools for Teaching below and sign-in using your Unimelb username and password.

For further assistance, you can follow our instructions.

Visit Microsoft Azure

Available at OntheHub

Students can obtain Windows 10 Education from OnTheHub for free. Sign-in to the service using your Unimelb username and password below.

When installing Windows 10 Education, you will be prompted to sign in using your "work or school address". Please note, you should not use your student email address during the installation and instead:

• Set up a personal account by signing in with your personal email address
• Set up a local account by selecting "Offline Account" option

OntheHub also contains discounted software from Microsoft, Adobe and IBM for staff and students to purchase and use on thier personal devices

Visit OnTheHub

Using Microsoft 365

All students have access to Microsoft Office 365, which includes both online and downloadable versions of:

• Microsoft Word
• Microsoft Excel
• Microsoft PowerPoint
• Microsoft Outlook
• and more

Sign in to the Office 365 Portal below with your student email address and password, and click 'Install Office'. For further assistance, you can follow our instructions.
Guide (macOS) Guide (Windows)

Office 365 Portal

Installing NVivo

Students can install the latest version of NVivo on personal Windows or Mac devices.
Guide (macOS) Guide (Windows)

1. Navigate to myNVivo registration portal.
   • If you already have a myNVivo profile, log into it.
   • If you do not have a myNVivo profile, please create one with your UniMelb email address.
2. Once logged into the myNVivo portal, you will be asked to enter a license key. The information is available on this page (login to the page by using your University credentials).
3. Check your email for the links to download and activate NVivo. Alternatively, visit this download page.
4. When installing NVivo, please login with your myNVivo account.
5. If you're using a pre-existing myNVivo account you may be requested to select an Account Name. If so, pelase select University of Melbourne.

NVivo licenses are for University students and staff only, and must be renewed in December each year.

Installing SAS

The SAS University Edition is free to download and use.

If you require access to our site license for the full version, please contact us with a completed copy of the Master License Agreement form.

• SAS Master License Agreement

Accessing LabVIEW

UniMelb students can get free access to all the NI software you need through our NI Academic Site License.

To access LabVIEW:

1. The University of Melbourne has access to the LabVIEW Academic Site License option.
2. Get the installation serial number at the Software With License Keys Page .
3. Connect to the internet to download the LabVIEW software from here.
4. Install & activate the software using your Student Install serial number.

Important: Your software will stay active for current academic year. After that time, check this webpage to obtain a new serial number.

Obtaining R Software

R can be downloaded from the publisher's website.

Additional enhancements of R have been created by RStudio. A range of products are listed on their website including related support services specific to the products.

For further resources on R and RStudio, see the LibGuides Page.

Accessing Zoom

Zoom is a video conferencing/ webinar software that supports up to 300 participants in standard meetings.

All students and staff have access to an ‘On-Prem’ license in Zoom.

Zoom can be used as a program on your computer or in a web browser. Please note the web browser users will not be able to join breakout rooms.

Installing Zoom on your computer

1. Download and install the ‘Zoom Client for Meetings’ program here.
2. Once downloaded, open zoom and click ‘Sign in With SSO’ and put in ‘unimelb.zoom.us’ as the company domain.
3. Sign in with your university credentials in the browser window that pops up.

For troubleshooting help you can contact Student IT.

Further Unimelb Zoom Resources

• Zoom User Guides
• Overview of Unimelb Zoom functionality
• Unimelb Zoom conferencing portal (for Web Browser Use)

Accessing MyUniApps

myUniApps provides you with free access to applications that are hosted online by the University. These include general productivity applications and applications that may be relevant to your courses.

myUniApps also offers you a University-supported virtual Windows desktop on your device (even if you are using an Apple or Linux operating system).
Installation Guide (Mac) Installation Guide (Windows)

myUniApps can be used in a web browser or as a program on your computer via Citrix Reciever:

Installing Citrix Reciever

Follow the instructions here under ‘How do I download Citrix Receiver and set it up to use myUniApps?’

Web Browser version

Login here and click ‘Use Light Version’

Accessing UniMelb VPN Services

The university offers 2 VPN services. Cisco AnyConnect for general VPN access and FortiClient for students in Mainland China. See the VPN page below for instructions on how to connect.
Installation Guides
Cisco macOS Cisco Windows
FortiClient macOS FortiClient Windows

UniMelb VPN Page

Obtaining Adobe Creative Cloud

Adobe offers a general student offer for Creative Cloud for $21.99/month, with a 12 month commitment. For more information, see the terms and conditions on Adobe’s website.

• Students in the Faculty of Architecture, Building, Planning (ABP) can access Adobe CC through MyUniApps.
• Students in the Faculty of Fine Arts and Music can contact fineartsmusic-digital@unimelb.edu.au for further advice.

Specified use only:

The Brownless Library ground floor Macs are reserved only for students in the following subjects which require access to Graphpad Prism:

• BCMB20005
• PHRM20001
• PHYS20009
• BCMB30010
• PHRM30009
• PHYS30009

Usage Rules:

1. Maximum 1 hour per use
2. To be used in completing work associated with above practical classes
3. Maintain clean working area
4. Report any problems to pharmacology-info@unimelb.edu.au
5. Properly log out and remove all connected USB devices
6. User agrees to and is subject to University of Melbourne IT policies

Blackboard App

The Blackboard App allows fast, convenient access to the LMS from your smartphone or tablet. The app is free to download and use for all University staff and students. You will be able to access most of your subject materials with the Blackboard App, and some features are available using a web browser.

Downloads:

• App Store (iOS)
• Google Play (Android)
• Microsoft Store (Windows)

My.Unimelb Mobile App

The my.unimelb mobile app allows you to view your class and exam timetables, notices, library borrowing, fines, results, system announcements and events. You can also use the app to interact with University campus maps, to search for key locations on campus and get directions.

More information on the app's features are available in this FAQ.

Downloads:

• App Store (iOS)
• Google Play (Android)

UniSafe App

The University's Safer Community Program launched its Unisafe app in an effort to educate staff, students and visitors to the University on ways they can enhance their personal safety and contribute to building a safe and secure environment. The app also includes tips on enhancing personal safety on campus, public transport, in cars, at home and 'out and about'.

You can find more information about the University's Safer Community Program here.

Downloads:

• App Store (iOS)
• Google Play (Android)

EbscoHost (Discovery Search) App

EBSCOhost databases and discovery technologies are the most-used, premium online information resources for tens of thousands of institutions worldwide. This free app ensures that users get the most from searching premium EBSCOhost database content, provided courtesy of your library.

Downloads:

• App Store (iOS)
• Google Play (Android)

Lost on Campus App

Can’t find room 126 at the Old Arts Building or the nearest coffee shop for your caffeine fix? The Lost on Campus app can assist you in finding your way around any campus at the University!

Downloads:

• App Store (iOS)
• Google Play (Android)

Snap Send Solve App

You can use the Snap Send Solve mobile app to report cleaning, maintenance or IT equipment issues on any University of Melbourne campus. The app allows you to take a photo of a problem area on campus with your mobile phone and send it directly to our campus support teams to be resolved.

Downloads:

• App Store (iOS)
• Google Play (Android)

Skillsoft Learning App

Access Pick IT Up Online courses on the go.

Downloads:

• App Store (iOS)
• Google Play (Android)

Echo360 App

Access your lecture content through Echo360's streamlined interface.

Downloads:

• App Store (iOS)
• Google Play (Android)

Canvas Student App

Access your Canvas courses on the go and in the classroom with the Canvas Student mobile app.

Downloads:

• App Store (iOS)
• Google Play (Android)

Accessing Endnote

The university has a site licence that allows staff and students to download, install and run EndNote on Windows and MacOS. Please be sure to use the installers under Personal Computers at the link below.

MacOS Catalina Users: You may get an error message saying the installer 'can't be opened because Apple cannot check it for malicious software'. Click Okay to dismiss the error message and follow the instructions on Apple's Website under How to open an app that hasn’t been notarized or is from an unidentified developer to open the installer.

Download Endnote

For a comprehensive guide on how to use Endnote, have a look at the Library's handy Endnote Libguide.

Installation Issues? Contact us over live chat or support ticket for assistance.